Privacy Policy

OODA Pro is committed to protecting the privacy of the data relating to our users and their clients. We will collect, store, use, and protect any personal information that you share with us. We will not share your information with anyone, except as described in this Privacy Policy.

Throughout this Privacy Policy, we will refer to our website, applications delivered via the web, and other related services collectively as the “Service.”

This Privacy Policy does not apply to information we collect by other means than your use of the Service (including offline) or from other sources. When you sign up for OODA Pro and use the Service, you agree to accept this Privacy Policy.

We reserve the right to change this policy at any time. If we do so, we will post changes and updates to this page. Please refer to this policy periodically to inform yourself if changes have been made.

Information We May Collect

We collect the following Personally Identifiable Information (PII) from users who buy our products and services:

- Name
- Email address
- Telephone number
- Address
- Credit card number

In addition, upon using the Service, we may collect individual transaction data obtained from your third-party invoicing or accounting application (e.g., QuickBooks, Xero, Clio), browser-collected data, user-generated content, and other information uploaded to the website by the user. Information related to the user’s clients or customers invoiced through OODA Pro is referred to as “Third-Party Client Information” throughout this Privacy Policy.

Additional information may be collected through responses to customer surveys or communications with our customer service team.

We use cookies to enhance your experience on our Website. Cookies allow our Website to recognize you, provide faster sign-in, and suggest relevant products and services. Information gained through cookies is used for statistical purposes and does not include PII.

Our Use of Personally Identifiable Information

We use your PII to:

- Create and manage your account.
- Communicate with you about products and services you’ve purchased.
- Offer additional products and services.
- Bill you for our services.
- Enforce our Website terms of service and ensure compliance with applicable laws.

When interacting with OODA Pro—such as accepting payments or contacting customer service—we may apply collected information to:

- Verify your identity.
- Secure your experience and protect compliance.
- Improve and enhance our offerings.

OODA Pro may use certain anonymized information to analyze Service use, diagnose technical issues, maintain security, and personalize content.

Protecting Personal Information

Personally Identifiable Information is stored securely on our servers in the United States. We employ the highest industry standards to protect your information. Third-party client and customer information provided to OODA Pro is considered confidential and will not be disclosed to third parties except as required by law or to fulfill the purpose for which the Service was created. This includes facilitating the billing and collection process for electronic payments.

Although we take reasonable measures to protect your data, OODA Pro cannot guarantee the absolute security of PII. By using our Website, you acknowledge and agree that OODA Pro makes no such guarantees and that you use the Website at your own risk.

Sharing Personal Information

Third Parties: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services (e.g., customer service) is permitted.

Exclusions: All use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

OODA Pro may share your information with a limited number of partners to provide services to you. Such third-party use of your information is bound by terms as restrictive as this Privacy Policy.

In the event of corporate changes, such as mergers or acquisitions, customer information may be transferred as a business asset. Information may also be disclosed to comply with legal requirements or protect the rights, property, or safety of OODA Pro and its users.

Compromise of Personal Information

If personal information is compromised due to a breach, OODA Pro will promptly notify affected individuals as required by law.

Your Choices About Your Information

You may decline to submit PII through the Service, which may limit OODA Pro’s ability to provide certain services. Account information can be updated or corrected by logging in to your account or contacting us.

Information Relating to Minors

OODA Pro does not knowingly collect personal information from individuals under 18. If we learn of such data collection, we will delete it immediately. Please contact us if you believe we have any information about a minor under 18.

Links to Other Websites

Our Website may link to external websites, whose privacy practices we do not control. Once you leave our Website, our Privacy Policy no longer applies. Please review the privacy policies of other websites before proceeding.

Notification Procedures

We may provide notifications via email, written notice, or conspicuous posting on our Website. The form and means of notification are determined at OODA Pro’s discretion.

Changes to Our Privacy Policy

Changes to this Privacy Policy will be posted on this page and take effect immediately. Please check this page periodically for updates.

Contact

If you have questions or concerns regarding this policy, contact our Customer Support Team:

Email: hello@oodapro.io